Cancellation Policy

Our Cancellation Policy for lessons is as follows:

Cancelling any appointment slot does not guarantee a rescheduled appointment! Our schedule is limited and we will do our best to accommodate/reschedule you. Please see the refund cancellation time table below. 

48 HOURS:

If you cancel 48 hours or earlier prior to your lesson you will receive a full refund or rescheduled appointment at no cost. 

24 HOURS:

If you cancel 24 hours prior to your lesson, you will receive a 50% refund for your lesson and to reschedule you will have to make up the 50% cost difference

SAME DAY:

If you cancel the same day as your lesson, you will not receive a refund and you will have to reschedule your lesson at full cost. If you cancel the same day more than twice we reserve the right to remove you from our client list. 

NO SHOW:

If you do not show up to your lesson you will not receive a refund and you will have to reschedule your lesson at full cost. If you no show your lessons more than twice we reserve the right to remove you from our client list. 

NO GEAR/SKATES:

You are required to bring your own roller skates and come fully equipped with protective gear. If you show up to your lesson with no gear or skates you will receive a 50% refund for your lesson.

We are a small team who works hard to make the lessons accommodating and affordable for everyone! Please give us the courtesy of cancelling in as much notice as possible.